Payments Designed for Security, Compliance & Precision
Striptide utilizes a dedicated invoicing system to complete all orders.
This approach allows us to provide a more secure, flexible, and compliant payment experience for specialized research-use materials.
Enhanced Transaction Security
Your payment is processed through an encrypted invoice system, separate from the website, reducing exposure and ensuring secure handling of sensitive transactions.
Flexible Payment Options
Invoices allow you to choose the payment method that works best for you:
- Credit or Debit Card
- Direct Bank Transfer (ACH / Wire)
Built for Specialized Products
Because Striptide supplies research-use materials—including compounds such as BPC-157 and PT-141—we use a payment structure designed to align with current financial processing standards for these categories.
Faster, Controlled Order Processing
Once payment is completed:
- Orders are confirmed immediately
- Processing begins within 24 hours
- Shipping is initiated without delay
This system is intentionally designed to protect your transaction, maintain compliance, and ensure a smooth ordering experience.
Simple & Transparent Returns
Unopened products can be returned with prior authorization. Customers are responsible for return shipping. If your order arrives damaged, we’ll replace it right away with photo confirmation.
1. Overview
Striptide is committed to delivering high-quality research-use materials and ensuring a reliable customer experience.
Due to the specialized nature of our products, returns are subject to the conditions outlined below.
2. Return Eligibility
Returns are accepted only for unopened and unused products that meet the following criteria:
- Product remains in its original, sealed condition
- Return request is submitted and approved in advance
- Product is returned within 7-14 days of delivery.
3. Return Authorization Required
Before sending any item back, you must request a Return Authorization (RA).
To request an RA, contact:
Support: support@striptide.com
Please include:
- Order number
- Product name(s)
- Reason for return
Returns sent without prior authorization may not be accepted.
4. Return Shipping
Customers are responsible for all return shipping costs
We recommend using a trackable shipping method
Striptide is not responsible for items lost or damaged during return transit
5. Refund Processing
Once the returned product is received and inspected:
Refunds will be issued to the original payment method
Please allow 3-7 business days for processing after approval
Refunds will not be issued for:
- Opened or used products
- Products returned without authorization
- Items not in original condition
6. Damaged or Defective Products
If your order arrives damaged, we will replace the product immediately at no additional cost.
To initiate a replacement:
- Contact support within 48 hours of delivery
- Provide clear photographic evidence of the damaged item and packaging
- Include your order number in the request
Once verified, a replacement will be processed promptly.
7. Non-Returnable Situations
For safety, compliance, and quality assurance reasons, we cannot accept returns for:
- Opened or used products
- Products not in original sealed condition
- Returns requested outside the allowable return window
8. Contact
For all return or replacement inquiries:
Support: support@striptide.com
Website: Striptide.com